Product Guarantee

If you're not satisfied with your purchase we'll assist with an exchange or refund.

Change of mind (14 days)
- You must contact us within 14 days of delivery. Only unused product/s with their original packaging and invoice will be refunded.

Damaged product (30 days) - You must report the product as damaged within 30 days of delivery and photo evidence must be provided.

At Coconutsy we pride ourselves in providing the highest quality coconut bowls and coconut products. If you are not completely happy with your purchase, please contact us at your earliest convenience to report any product or delivery issues. The sooner you let us know, the better.  

Please remember that coconut bowls and coconut wood cutlery are natural products and as such, some special care is needed to be taken. Click here to view our care instructions.